Pricing Plans
Choose from our tiered pricing models designed to scale with your growth, providing expert guidance and tools without the overhead of full-time hires.
Services for every startup
No hidden fees. Transparent pricing to empower your customer success journey.
Customer Success Blueprint
- from £2499
A consulting package designed to help start-ups build a scalable customer success framework without the need to hire a full-time Head of Customer Success.
Save time, money, and resources while accessing expert guidance and ready-to-use tools.
- Templates, strategies, and playbooks tailored to your needs.
- Expert consulting hours to design and implement your strategy.
- Save on hiring costs with expert guidance and ready-to-use tools.
- Flexible, tiered pricing model to fit your stage of growth and budget.
Workshops & Training
Our workshops provide a cost-effective way to quickly upskill your team, offering tailored solutions to address your business's unique challenges. With practical strategies, customised resources, and a focus on long-term impact, we ensure your team is equipped to deliver immediate results.
- Half-Day Workshop: £2499
- Full-Day Workshop: £4499
- Up to 8 hours of focused training on specific customer success topics
- Example topics: Adoption strategies, customer advocacy, or churn reduction techniques.
- Pre-workshop consultation to tailor content to the team’s needs.
- Post-workshop resource bundle (slide decks, templates, actionable strategies).
CSM-As-A-Service
- from £2999/month
Our CSM as a Service offering provides expert customer success management tailored to your business. Designed for startups with fewer than 150 customers, this flexible solution ensures your clients receive top-tier support without the overhead of hiring in-house. From onboarding and engagement to retention strategies, our white-labeled team acts as an extension of your business, delivering measurable results while you focus on growth.
- White-labeled service for seamless brand representation.
- Onboarding, retention, and churn-prevention strategies.
- Monthly reporting and success reviews.
- Full post-sale customer management.
Individual Coaching
- £125/hour
Our 1-on-1 training packages are designed to help customer success professionals at all stages of their careers. Whether you’re breaking into the field, advancing to leadership, or preparing for your next big opportunity, our flexible and affordable pricing ensures you get the personalized guidance you need.”
- Individual sessions tailored to your specific goals.
- Save with 5- and 10-hour packages for deeper career support.
- Try before you commit with a free 30-minute consultation.
- Perfect for self-funded professionals or L&D budgets.