Personalised Coaching for Customer Success Professionals
Grow your career in customer success with expert 1-on-1 coaching tailored to your goals. Whether you’re breaking into the field or advancing to leadership, we’ll help you succeed.
Why Choose Individual Coaching?
With over a decades worth of experience in customer success, we can help you whatever stage you’re at.
Your career deserves the same level of care and strategy that you bring to your customers. Our individual coaching program provides personalised support to help you master key skills, ace interviews, and achieve your professional goals. Whether you’re starting out or ready to take the next step, we’re here to guide you.
What You’ll Gain from Our Coaching
Our coaching program is designed to empower customer success professionals at every stage of their journey. From building foundational skills to mastering advanced leadership strategies, we provide the guidance and support you need to achieve your goals. Each session is tailored to your unique challenges, ensuring you gain actionable insights that deliver real results.
Tailored Guidance
Personalised coaching based on your unique strengths and goals.
Interview Success
Learn how to position yourself as a top candidate and land your dream role.
Leadership
skills
Develop the confidence and expertise needed for management or executive roles.
Measurable
Results
Gain actionable strategies to excel in CS and deliver measurable results.
How It Works
Your Personalised Path to Customer Success Excellence
Free Initial session
Start with a free 30-minute consultation to identify your goals and challenges.
Personalised
plan
We’ll create a coaching plan tailored to your career stage and aspirations.
Focused Sessions
Dive into practical, actionable strategies in 1-hour sessions.
Ongoing
Support
Stay connected between sessions for advice, resources, and feedback.
Flexible Pricing To Fit Your Needs
1 hour
Ideal for focused, one-time guidance.
5 hours
Save more with multiple sessions.
10 hours
Best value for ongoing career support.
I can’t recommend Jamie’s coaching enough. It completely transformed my job search. I finally understood how to showcase my skills in a way that made sense for customer success roles, and the mock interviews were a huge confidence booster. A few weeks later, I landed my first CSM role. The advice was practical, personalised, and exactly what I needed to take the next step.
Sarah T
Customer Success Manager
Let's talk
ready to level up?
Take the next step in your customer success journey with personalised coaching that delivers results. Whether you need help breaking into the field or advancing to leadership, we’re here to help.